Bala Ramaiah

Bala Ramaiah

Chief Executive Officer

Bala’s entrepreneurial streak started in his teenage years, and that intense passion eventually translated into the founding of ISSQUARED® in 2010. Bala’s broad and rich exposure to IT infrastructure management, architecture and security with a hands on approach has helped set a clear vision for ISSQUARED®. Bala has held leadership roles at Exodus Communications and Amgen prior to founding ISSQUARED®. Bala holds a Bachelor’s Degree in Physics from Delhi University where he graduated with Honors, and a Master’s Degree in Computer Science from California Lutheran University.

Tom Flanagan

Chief Transformation Officer

As Chief Transformation Officer, Tom works to make ISSQUARED, Inc. essential to our client’s success by providing the highest quality service reliably and efficiently.  Tom served for 24 years on five nuclear submarines including as Chief Engineering Officer and Commanding Officer.  He was CIO and SVP of Service Delivery and Customer Engineering at telecommunications company MCI, and served as CIO at biotechnology giant Amgen.  Tom was voted by his CIO peers into the CIO Hall of Fame and as one of the Top Ten Global Leaders and Innovators.  Tom holds a Bachelor’s Degree in Mathematics from U.S. Naval Academy, an MS in Nuclear Engineering from MIT, is a graduate of Harvard University’s Senior Official’s National Security course, and a graduate with distinction from the U.S. Naval War College specializing in Maritime Operations.

John Charles
Suchinth Kumar

Suchinth Kumar

Chief Revenue Officer

Suchinth leads the revenue-generation activities at ISSQUARED®. Suchinth’s deep enterprise delivery background in companies such as Amgen and GE Healthcare helps ISSQUARED® deliver a unique value proposition to customers. Suchinth’s leadership experience ranges from large enterprise infrastructure & identity management programs to ERP implementations and systems integration. Suchinth holds a Bachelor’s Degree in Computer Engineering from the Pune Institute of Computer Technology, and a Master’s Degree in Business Administration (MBA) from Symbiosis Institute of Business Management where he was also the President of the Student Council.

John Charles

Senior Vice President, Cloud Services

John leads the divisions for cloud services, virtualization, as well as cloud security. John started his career with the United States Marine Corp specializing in computer automation and security. He worked at AT&T, Donnelley Enterprises, and was the West Coast Lead for Donovan Data Systems before joining Amgen as an Architect for Innovation Strategies. After a stint as the Manufacturing Design Engineer for Virtualized Manufacturing Control Systems at Amgen, John joined ISSQUARED®. John holds a Bachelor’s Degree in Computer Science from Cornell University where he graduated Magna Cum Laude.

John Charles
Jagan Jatavallabhula

Jagan Jatavallabhula

Senior Vice President, Consulting Services

With 20+ years of IT experience, Jagan leads the Managed Services & Delivery operations. Jagan is the “customer evangelist” at ISSQUARED®. Jagan’s diverse enterprise management experience ranges from complex utility billing software development to architecting and managing massive databases for consumer internet and Fortune 100 companies. Jagan’s experience includes working at Exodus Communications, Amgen and Yahoo among others. Jagan holds a Bachelor’s Degree of Technology in Electrical & Electronics and a Master’s Degree of Technology in Electrical Power Systems.

Ganesh Ramaiah

Senior Vice President, Managed Services

Ganesh’s emphasis on quality & delivery has been a consistent theme as he led teams at UBS, CSC, Microsoft, and IBM. His vast experience includes managing staff of thousands of global delivery engineers for Fortune 100 companies’ IT operations. Ganesh holds Bachelor’s and Master’s Degrees in Physics with special emphasis in Electronics from Delhi University.

Ganesh Ramaiah
Kirit Sarvaiya

Kirit Sarvaiya

Vice President, Sales and Marketing

Kirit Sarvaiya is responsible for Sales and Marketing for the Americas. Prior to his current role, he was responsible for Global Marketing and Sales at CSM Software, which got acquired in 2016 by SOLIZE, a $100MM global engineering services company headquartered in Tokyo. Prior to SOLIZE, Kirit worked at several Fortune 500 companies in his illustrious career spanning 25 years, such as Microsoft, Yahoo!, Viacom, and News Corp-owned MySpace.

Kirit graduated with the Highest Academic Honors in the Executive MBA program at the Marshall School of Business at the University of Southern California, and received his Bachelor of Engineering from Stevens Institute of Technology where he was received several Best Paper Awards for his research from prestigious engineering societies.

Steve Marks

Vice President

Steve leads the division for networking equipment and services.  Steve has worked in the Data Communications industry since 1984.  Steve came to ISSQUARED® through the acquisition of Starnet Data Design, which he founded in 1987.  Steve holds a Bachelor’s Degree in Finance from California State University Northridge.  Steve currently serves on the Los Angeles Board of Directors for JDRF, the nation’s leading advocacy organization for developing better treatments and ultimately the cure for Type 1 Diabetes.

John Charles