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Office 365 Engineer
ISSQUARED is seeking an experienced Office 365 Engineer to join our team. You should have knowledge of Office 365 Migration, Exchange Online, AD Sync, O365 EMS, Azure RMS, and TLS connector & encryption.
Bachelor’s/Master’s degree in computer science or equivalent combination of education
Skills Required :
Good understanding on Active Directory, DNS, Azure Active Directory, Monitoring and Reporting
Extensive knowledge of Windows operating systems
Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks
Exchange server management tools and best practices implementations
Ability to structure, draft and review technical documentation
Knowledge on Exchange DAG
Installing, configuring, managing, operating, and maintaining Exchange server systems with Clusters
Knowledge on Backup Management Experience for Exchange server platforms
Excellent organizational and time-management skills
Excellent communication skills
Roles & Responsibilities :
The individual is responsible to provide timely resolution to level 2 / level 3 tickets reported from service desk in the form of an Incident, Service Request, Change Orders, or Problem Ticket and update the tickets to keep customer posted on the progress on a regular basis
Perform the daily health check reports and system logs for the environment stability and take any corrective action as required. Participate in security health check and patching related activities to secure customer IT environment
Should participate in change review process of the account and collaborate with the customers and other key stakeholders (internal & external) on infrastructure change activities and implement them on a timely fashion
Should be responsible to work with the vendor on any open issues that are escalated for advance support and drives those issues to closure