ITIL based process design, CMDB design and service / application data load, existing process analysis and enhancement, and implementation of tools such as Service Manager and ServiceNow.
Our holistic approach to improve your IT process design accomplish a sequence of related tasks including defining and analyzing your specific requirements, selecting a right process design strategy, defining processes involved, assessing the improvement of existing processes, redesigning or and designing the process that fits for your requirements.
Our consultants carry a deep expertise in industry certified process methodologies like ITIL, COBIT, CGEIT, CMMi-SVC, PMI and ISO 27001. We leverage these process standards to discover, map, and implement solutions that are the right fit for you.
Our engineers and consultants will setup, monitor, and maintain the software with aggressive SLAs and guarantee fundamental access never fails. We will even strategically align future software integration with our own software provision, our priority furnishing a secure system with effortless controls.