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Microsoft Teams vs Slack - Which is Really Better Tool?
Technology - october 09, 2019
A complicated Workspace
Modern workspace is getting complicated every day. At the core of this complication,
lies the problem of communication. Modern teams are different. They are scattered
across the globe and team members work in different time zones. The efficiency of
modern teams cannot be just measured by adding the individual capabilities; they
must collaborate in such a way that their individual contributions complement each
Internet has connected us all and services like emails has added accountability to
this accessibility. Nevertheless, the question of collaboration faced by enterprises
cannot be solved by such traditional mediums. A collaborative platform, which acts
as a virtual conference room where entire team connects, collaborates, discusses and
shares information is the answer we need.
The Collaboration Hub
It’s about getting work done together! You don’t need to drop emails and leave voice
messages in order to get your work done. Collaboration software get it all done, at
the same place. It is efficient, time saving and improves team spirit. Collaboration
software products have been in the market for a while now but only lately,
enterprises have started to realize the full potential and benefits of these
products. Slack, Monday.com, Microsoft team, Wrike etc. are few of the market
leaders. In this article, we will analyze and compare Slack and Microsoft teams but
before that, let’s look into key features offered by a Collaboration software
Key features of a collaboration software
• Organize everything at one spot- With collaboration software, we can keep
all the files, attachments, conversations at one place. It ensures that
there is no need for endless email threads. It also ensures that fewer
meetings are needed to get the job done.
• Plan timelines- We can easily assign work to individuals and keep a track
• Chat on the go- We can connect with team members with on screen chat
• Calendar and alerts/notifications- With calendar and alerts, we are always
on top of the assigned work.
• Edit on the go- Team members can edit files on the go as compared to
editing and sharing over email. It saves time and is much efficient.
• Templates- Many collaboration software products offer readymade templates
which you can utilize for your organizational tasks. For e.g. you can
customize a newsletter template and create your own.
Slack vs Microsoft Teams
Slack stands for “Searchable Log of All Conversation and Knowledge." Launched in
2013, Slack provides collaboration and online services exclusively through cloud. It
has grown exponentially and in just one year, Slack had acquired 500,000 active
users and it was adding over 1 million in annual recurring revenue every 11 days.
Presently it boasts of 10 million users who use Slack daily, split across more than
600,000 organizations. In its latest financial report, Slack reported a revenue of
400.6 million USD, growing from 105.2 million USD it hit over the past three fiscal
Microsoft teams was launched in 2017 and is positioned by Microsoft as the central
hub of communications and collaboration within Office 365 suite. According to a
recent survey conducted by Spiceworks, Microsoft Teams is the second most popular
chat app and is now ahead of Slack in terms of market share. The most popular tool
is Skype for Business, another Microsoft product. In the previous Ignite conference , Microsoft
reported Teams grew over 165% in the past 1 year and at present, over 329,000
organizations are leveraging the application. Spiceworks also reported that Teams is
set for fastest growth among all collaboration apps over the next two years.
The speedy rise for Microsoft Teams can be attributed to Microsoft’s strategy of
bundling Teams with the Office 365 suite. It taps directly to the 155 million
businesses worldwide who use the office productivity suite. Microsoft is also
positioning Teams to replace Skype for Business in the long term.
Let us compare the key attributes of Slack and Microsoft Teams
Standard $6.67 user/month
Plus $12.50 user/month (billed
Office 365 Business Essentials
$5 per user/month(billed annually)
Office 365 Business Premium
can try both paid plans for free for 30
Message history limit
10K messages in Free plan, unlimited in Standard and Plus plans
Unlimited in all plans
Unlimited 1:1 voice and video calls in Free plan
Conference calls for up to 15 participants in Paid plans
Voice/video calls with up to 80 people in a meeting.
10 integrations limit in Free plan, 800+ integrations in paid plans
180+ apps and services (as of July 2018)
File storage limit
Free plan: 5GB file storage for a team
Standard plan: 10GB per user
Plus plan: 20GB per user
Free plan: 2 GB/user and 10GB of shared storage
Paid plans: 1 TB per organization
Unavailable in Free version, available in Standard and Plus versions
Both Slack and Microsoft teams have similar layout. On the left side, you have a panel
for contacts and tools and the bigger panel house conversations.
However Microsoft Team has more functionality in its search box and has an extra vertical
panel on far left which has tabs like Activity, Chat, Meetings, Files and Teams.
Slack and Microsoft offers wide range of messaging features and support file sharing.
However Microsoft Team has advanced formatting options within the messaging box. For
e.g. we can include emoji as well as GIF and also create a bulleted list in the message
3) File sharing and collaboration
Slack allows a maximum of 1 GB upload whereas in Microsoft teams, users can upload up to
15 GB. In addition, users can watch the content without downloading in Microsoft Teams.
This feature is not supported in Slack.
4) Video calls
This feature is offered by both Slack and Microsoft Teams. In Microsoft teams, we can add
up to 80 people in a video conference call. In slack the number is 15 and for Slack's
free version, only two people can engage in a video conference.
The biggest USP for Microsoft teams is its integration with Office 365 suite and over
180+ integrations. However Microsoft teams still has lot of catching up to do as Slack
offers over 800+ integration including ones with Microsoft rivals like Salesforce.
Slack is designed for medium and small companies and it serves the purpose efficiently.
Microsoft teams, on the other hand works great for large enterprises. Microsoft is
pushing Teams to its enterprise clientele who are already on Office 365 suite. The long
term goal, as stated by Microsoft is to replace Skype for Business with Teams. In terms
of features, both are very competitive even though Teams scores in features whereas
Slack scores in integration. With right strategy and deployment, collaboration software
can bring in a communication overhaul and organizations should evaluate the application
features with their business setup.