ITIL based process design, CMDB design and service / application data load, existing process analysis and enhancement, and implementation of tools such as Service Manager and ServiceNow.
Our holistic approach to improve your IT process design accomplish a sequence of related tasks including defining and analyzing your specific requirements, selecting a right process design strategy, defining processes involved, assessing the improvement of existing processes, redesigning or and designing the process that fits for your requirements.
Our consultants carry a deep expertise in industry certified process methodologies like ITIL, COBIT, CGEIT, CMMi-SVC, PMI and ISO 27001. We leverage these process standards to discover, map, and implement solutions that are the right fit for you..
Enterprise Project and Program Management Services
We help you modernize and consolidate business driven IT project portfolios, define agile resource collaboration strategy, and liaison between people and processes around issues and risks, while providing the insight they need.
IT Advisory Services
We evaluate your requirements, assess transformation readiness, build a strategic business roadmap and deploy an integrated and scalable solution to ensure better performance and availability of infrastructure.
Process Improvement and Quality Consulting
We identify process flow and its performance and develop continuous process improvement to operate efficiently and maximize competitive value. We help you implement right certification, quality improvement engagements, audit management and surveillance procedures.
Customized Training programs
We help you get kick-started on the common ITSM & PMI terminologies or take the next step to enabling your teams to become expert practitioners.
Our ITSM processes often emphasizes on improving client’s IT service through integrated, automated and ready-to-use frameworks and practices.
Our engineers and consultants will setup, monitor, and maintain the software with aggressive SLAs and guarantee fundamental access never fails. We will even strategically align future software integration with our own software provision, our priority furnishing a secure system with effortless controls.