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Let’s cooperate together to accomplish great things
We are committed to creating integrated solutions by working with
alliance partners to help customers accelerate digital transformation.
ISSQUARED Sales Resources
ISSQUARED believes our partner program is a journey that we walk
hand-in-hand with our partners, along the road, we create some amazing experiences. Once you
join our partner program, we don’t leave things to your fate. We rather train you right from
the ground up and provide all the necessary resources you need to capitalize on the endless
possibilities the ISSQUARED Partner Program offers.
Joint customer presentation
Technical Support Resources
ISSQUARED partners can use their customized self-service portal to
access various technical support resources, documents, tutorials, knowledge base, etc. as
required from time to time based on their specific partnership level with ISSQUARED.
ISSQUARED can offer efficient platform integration
with your existing service offerings. Also, each of our products offer quick
and hassle-free integration with various third-party tools such as desktop
applications, chat widgets, email and custom form integrations, and so on.
Our integration support catalog has all the essential
information to help you master minor to major integrations in and out of
ISSQUARED’s technology platforms.
The incident, change, and problem escalation
management platforms are our flagship products. These automated cloud
platforms help assign escalated tickets to agents. As per predefined rules,
agents can resolve the tickets and notify the requestor. Sounds basic? This is
just the tip of the iceberg.
We offer full-featured escalation and process management
tools that drastically extend the capabilities of our customers’ business
workflows, operations, and service desks.
To get going with all the features and how they work, we
provide our partners with complete onboarding support and interactive training to
ensure they master our platforms.
We review the performance of our channel partners quarterly to understand
what we are doing well and what we can do better.
ISSQUARED’s product strategy outlines a strategic vision for our
Our product strategy helps our partners focus on specific feature sets
and target markets, instead of trying fancy things and ending up nowhere. We expect our
partners to play an active role in bringing our product focused strategies to life.
ISSQUARED is always focused on making tomorrow better
than today. And we always strive to envision and create a better tomorrow for
our channel partners. That’s where our enhancement plan comes into play.
ISSQUARED has numerous global compliance certificates
such as ISO 9001, CMMI Level 3, PCI DSS. We intend to return the fortune to
the industry landscape with a team of certified professionals in their
ISSQUARED provides certification programs for its
partners so that they can capitalize on our built-up brand recognition and
industry-wide acceptance to bring a surge in their growth.
ISSQUARED always looks for dedicated partners. We
take care of partners who want to grow with us. As we scale up, our upcoming
technologies and solutions may seem out of line for our partners. Therefore,
ISSQUARED has introduced a training program (which should not be confused with
our technical training resources available at the partner portal) to ensure
our partners move with us as we move forward.
Whenever appropriate, we provide our partners,
dedicated technical training for our latest projects and technologies to
ensure they are ready to align their business at the earliest.
There can be understanding or communication gaps
between ISSQUARED and our partners due to numerous reasons that are always
associated with any enterprise partnership programs. That’s the reason
ISSQUARED has a primitive approach in place.
ISSQUARED is proactive in identifying the changing
needs of the business community and how we can plan ahead of the curve to
realign as per the shifting momentum. As a partner, we help you decide what to
refer, refine, retain, and retire. Our end goal is to build a membership model
that offers exceptional value and drives increased revenue.
We are happy to have you on board. One of our team members will get in
touch with you shortly.
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