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Let’s cooperate together to accomplish great things
We are committed to creating integrated solutions by working with alliance partners to help customers accelerate digital transformation.
ISSQUARED Sales Resources
ISSQUARED believes our partner program is a journey that we walk hand-in-hand with our partners, along the road, we create some amazing experiences. Once you join our partner program, we don’t leave things to your fate. We rather train you right from the ground up and provide all the necessary resources you need to capitalize on the endless possibilities the ISSQUARED Partner Program offers.
Joint customer presentation
Technical Support Resources
ISSQUARED partners can use their customized self-service portal to access various technical support resources, documents, tutorials, knowledge base, etc. as required from time to time based on their specific partnership level with ISSQUARED.
ISSQUARED can offer efficient platform integration with your existing service offerings. Also, each of our products offer quick and hassle-free integration with various third-party tools such as desktop applications, chat widgets, email and custom form integrations, and so on.
Our integration support catalog has all the essential information to help you master minor to major integrations in and out of ISSQUARED’s technology platforms.
The incident, change, and problem escalation management platforms are our flagship products. These automated cloud platforms help assign escalated tickets to agents. As per predefined rules, agents can resolve the tickets and notify the requestor. Sounds basic? This is just the tip of the iceberg.
We offer full-featured escalation and process management tools that drastically extend the capabilities of our customers’ business workflows, operations, and service desks.
To get going with all the features and how they work, we provide our partners with complete onboarding support and interactive training to ensure they master our platforms.
We review the performance of our channel partners quarterly to understand what we are doing well and what we can do better.
ISSQUARED’s product strategy outlines a strategic vision for our technology solutions.
Our product strategy helps our partners focus on specific feature sets and target markets, instead of trying fancy things and ending up nowhere. We expect our partners to play an active role in bringing our product focused strategies to life.
ISSQUARED is always focused on making tomorrow better than today. And we always strive to envision and create a better tomorrow for our channel partners. That’s where our enhancement plan comes into play.
ISSQUARED has numerous global compliance certificates such as ISO 9001, CMMI Level 3, PCI DSS. We intend to return the fortune to the industry landscape with a team of certified professionals in their respective technology.
ISSQUARED provides certification programs for its partners so that they can capitalize on our built-up brand recognition and industry-wide acceptance to bring a surge in their growth.
ISSQUARED always looks for dedicated partners. We take care of partners who want to grow with us. As we scale up, our upcoming technologies and solutions may seem out of line for our partners. Therefore, ISSQUARED has introduced a training program (which should not be confused with our technical training resources available at the partner portal) to ensure our partners move with us as we move forward.
Whenever appropriate, we provide our partners, dedicated technical training for our latest projects and technologies to ensure they are ready to align their business at the earliest.
There can be understanding or communication gaps between ISSQUARED and our partners due to numerous reasons that are always associated with any enterprise partnership programs. That’s the reason ISSQUARED has a primitive approach in place.
ISSQUARED is proactive in identifying the changing needs of the business community and how we can plan ahead of the curve to realign as per the shifting momentum. As a partner, we help you decide what to refer, refine, retain, and retire. Our end goal is to build a membership model that offers exceptional value and drives increased revenue.
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